What's up?
3-18-2024
About Sunday's Downtime
As you likely know, Hattrick went offline Sunday afternoon around 15.30 CET and stayed down all evening. The reason was a failed disk in our database server, which was not critical in itself but led to follow-on software effects, which led to a spontaneous reboot of the operating system. When the system came back online, we had to perform various maintenance and repair tasks to ensure that all data was intact and secure before bringing the site back up.
When the site came back online, we extended all the transfers whose deadlines fell during the downtime and immediately afterwards by 24 hours, and then restarted the game engine. This made it possible for the game engine to catch up overnight, making sure most matches and scheduled updates occurred on schedule by Monday morning.
In the end, no game data or otherwise important data was lost. What was lost was time, and the chance for many users to submit or update their match orders during Sunday afternoon and evening. We considered delaying restarting the game to give users a second window to submit lineups, but as often is the case in situations like this, that solution risked new problems, and we decided it was safer and better not to do this.
Please let this serve as a reminder of the importance of submitting match orders early, and having a standard lineup as a backup. You can always revise an in-place lineup close to kick-off if need be, but not having any decent lineup in place is always risky.
Today, we applied also a small fix so that users aiming to achieve the goal of watching all league matches live this season will not be penalized for this downtime. Matches will be counted as having been seen.
3-5-2024
Release Notes - March 5, 2024
• We changed the start page so if you visit Hattrick for the first time, or with a new device or browser, the login box will no longer be visible right away. Instead, only the sign-up button will be in focus. Existing users should click the link "Do you already have an account?" to get to the login dialogue.
If you, like most of our visitors, come to Hattrick from a known browser (with the appropriate cookie), everything will look just like before. This is a small change that most of you will not notice, but it will make the landing page clearer and more functional for newcomers to the game.
• A fix has been made so that the “preview bracket” for the Cup, which shows your potential next opponent, is now visible in the period between the conclusion of the current cup round and the publishing of the match-ups for the next round.
• We added back the link to the old series tables for youth leagues, which had been misplaced.
3-3-2024
Match Issue with Counter Attacks
We are aware of a match engine issue causing an unexpectedly high number of counter attacks in certain matches. Our team is investigating this issue and we will update you as soon as we have news.
2-17-2024
Release Notes - February 15, 2024
The following fixes and improvements were released:
• Added latest season to the old series page on youth leagues between seasons
• Fixed a presentational issue on the match orders page and with youth players skills in Firefox
• Removed the timeline events from the match report on youth matches because the data shown was not correct
• Fixed translation issues with the Player Position in the new league events.
As always, we released other minor bug fixes and improvements to improve your Hattrick experience.
1-28-2024
Chat Portal Issues
We're experiencing some issues with the Chat Portal that slow it down considerably. We apologize for the inconvenience.
1-23-2024
League Expansions
Along with announcing Guyana and Tahiti as new Hattrick leagues next season, we want to announce that six existing leagues will expand, adding a fourth division to each. Those leagues are: Cape Verde, Ivory Coast, Mozambique, Trinidad & Tobago, Nicaragua, and Dominican Republic.
These expansions will make room in the leagues both for more local users and for new additional teams, just in case you have been waiting for your chance to join.
Enjoy!
1-16-2024
Single Matches Renamed Duels
You may notice that we have started replacing the term "Single Matches" on the site, replacing it with "Duels." In many languages this is already what single matches are called, but now we are making the change in English and some other languages. This change is in preparation for a larger revamp of all match types that will take place outside the core game (Tournaments, Ladders, Battles, etc.) and which will be announced next week.
Duels will work exactly the same was as Single matches, this is just a name change.
1-11-2024
Facebook Login Issues
There appear to be some issues with logging into Hattrick through Facebook. We are working together with Facebook to try to resolve this problem as quickly as possible.
If you are unable or not willing to wait for a fix to the problem, then you can try to reset your password by clicking the 'Lost your password?' link and submitting either your login name or registered email address, with which you can then reset your password. You will receive an email at your registered email address with your login name and the possibility to set a new password.
If this doesn't work, you can contact 'Privacy & GDPR,' who can try to help you get back into your account. You can find a link to the contact form at the bottom of the Hattrick website.
1-10-2024
Issue with Matches Resolved
There was an issue that caused some matches to be delayed. The issue is fixed now, and matches are being simulated.
12-19-2023
Shop Issue Resolved
This morning we solved last night's problem where it was not possible to purchase the Silver, Gold, and Diamond packages that were on offer. If you were one of the affected users, you can now run to the store and take advantage of the offer.
We've also resolved the issue affecting Gold and Diamond orders with the 12 + 3 option purchased between 10:10 this morning and 12:03. The affected orders will be handled in the coming hours, so you can expect the extra 3 months of Supporter (+ the gift to another user) to show pretty soon in your account. There is no need to contact the Shop individually.
12-18-2023
Shop Issue with Campaign Offer
We are aware of a problem with processing the payment request after selecting the payment method. If this problem affects you, don't worry, we will try to fix this as soon as possible.
There is no longer the need to send us a message about this if you are affected. We will publish a new message here when the issue has been fixed. You can go to bed without a problem now, as the offer will still be here tomorrow!
We apologize for the inconvenience if you have been affected by this unfortunate mishap.
12-7-2023
Chat Notification Issues
We're seeing some issues that may cause you to get a chat notification for the Hattrick Masters final. We are looking into it.
11-21-2023
Release Notes - November 21, 2023
The following fixes and improvements were released:
• As of now, you will get a message from your secretary 24 hours before a scheduled transfer occurs, and once again when the player is being transfer listed.
• The badge shown to you when you are able to call your youth scouts will be hidden as soon as you visit that page and is not shown again until after the next financial update.
As always, we also released other minor bug fixes and improvements to improve your experience on the HT site.
11-10-2023
Youth Academy Updates
We’re introducing an one-time window until November 17th, 23:59 HT time, where you can leave any youth league you’re currently part of and join a new one. The 7-day rule from your last match will still apply when you join the new league. Additionally, we’ve added the option to use Hall Of Fame players as scouts on your Scouting Network. We hope you find these updates enjoyable!
11-7-2023
Improved Manager News Box
The HT team has introduced an improvement to your My Office page, enhancing the Manager News sidebar box. Messages will no longer disappear with a single click, offering you more control over your inbox. Unread messages are now clearly highlighted in bold, ensuring you don’t miss any important updates. Plus, we’ve organized bid messages to prevent your inbox from getting cluttered during bidding wars. You can also quickly identify the source of each message as the team name is now prominently displayed. Enjoy your enhanced inbox management!
10-16-2023
Season Start Reminders
The post has been edited recently so the translated version may not be complete. Therefore the original version is also shown:
Welcome to the new Hattrick season! As managers prepare for the first league round, we want to give a gentle reminder that two previously announced changes has taken effect.
First of all, specialities for Goalkeepers are now active in the game. These changes were announced in an Editorial published on October 27 of last year.
This season also marks the start when new coaches will be paid a full regular staff salary. Existing coaches are not affected and will be paid whatever you are already paying them.
Read more in our MyHT announcement about this on June 27 earlier this year.
We wish you a great start to the season!
The HT-team
9-11-2023
Update: Match Lineups Bug
The recent bug affecting match lineups in certain leagues has been successfully resolved. The HT development team has re-simulated the affected matches using the original data, and all updates have been reinstated. All player and team statuses are back to normal.
We appreciate your patience and support during this process, and sincerely apologize for any inconvenience caused by this issue.
UPDATE: The final details with series tables, top scorers, finances and achievements are also resolved now.
9-9-2023
Issues with Match Lineups in some Leagues
Lineups and ratings for home teams in some league matches were wrong due to a problem in the match engine this Saturday morning. The affected leagues are:
Chinese Taipei
China
Mongol Uls
Vietnam
Kampuchea
Hong Kong
Indonesia
România
It's complicated for us to try to re-simulate those matches during the weekend while matches for all other leagues are being played, so for now we have paused updates for these leagues and will do our best to roll back the matches and related updates, and then re-simulate the matches on Monday.
The match data has been saved, so even if the re-simulation takes place on Monday, it will be with all player statuses and values from today.
8-31-2023
Android HT App - Technical Issue with Push Notifications
UPDATE: The Android app's push notification problem is fixed. To continue receiving updates, please update to the latest version once it's available in the Google Play store. Usually, it takes a few hours.
ORIGINAL ISSUE: HT is currently experiencing technical difficulties with the push notifications in the HT Android app. The HT development team is actively working to resolve this issue and restore normal functionality as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.
7-13-2023
Release Notes - July 13, 2023
The following improvement has been released:
* Managers now have the ability to retire a current player-coach into the Hall of Fame. This can be done from the player page in the same way as firing or promoting a player, but with the difference that in this case the player will remain as coach. This is specified in the message before you confirm.
As always, other minor bug fixes and improvements were released to improve the experience on the HT site.
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